Divvy Transactions: Difference between revisions

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All transactions should be categorized in Divvy through the web browser or through the mobile app. Each transaction should also have a receipt/invoice saved to the transactions along with a business purpose in the notes.<br>
All transactions should be categorized following the steps below in Divvy through the web browser or through the mobile app. Each transaction should also have a detailed receipt/invoice saved to the transactions along with a business purpose in the notes.<br>
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For assistance: '''E-mail''': help@getdivvy.com 


'''Chat''': Chat into support via their Divvy accounts
'''Chat''': Chat into support via their Divvy accounts

For assistance: '''E-mail''': spendsupport@hq.bill.com


==See Also==
==See Also==

Latest revision as of 08:40, 17 March 2026

All transactions should be categorized following the steps below in Divvy through the web browser or through the mobile app. Each transaction should also have a detailed receipt/invoice saved to the transactions along with a business purpose in the notes.


Categorize Transactions (Web browser)

  • Login to Divvy.
  • Click on Transactions:
  • Complete - The transaction is coded, and the receipts or invoices have been uploaded.  
  • Incomplete - The transaction is missing NAP code(s) and must uploaded receipts or invoices
    • Incomplete transactions appear highlighted in yellow

Select an incomplete transaction to get started

Receipts:

Click on the + Plus sign, add receipts/invoices/reimbursement documents or drag files to this section for uploading.

Budget:

Click on the drop down arrow, select budget.

NAP Codes (Account Categories):

Click on the drop down arrow, select your NAP Code(s)

Notes:

Enter description, notes, memo related to the transaction.  


Once all fields are completed click on Complete.

 

Categorize Transactions (Mobile App)

  • Download the mobile app in the App Store on your phone/tablet.
  • Log in with the same user name and password as the web browser (may require multi-factor authentication)
  • On Transactions page, select transaction to add receipt.
  • Scroll to the bottom of the page and click Add Receipt.
  • Select file:
  • Take Photo
  • Choose from photo Library
  • Choose from files
    • Enter a Description to complete the transaction.

To Delete file:

  • Select image.
  • Click on three dots and select Delete file.

Viewing Declined Transactions (Web Browser)

  • Login to Divvy.
  • Click on Transactions: then choose declined from the drop down in the left navigation bar

Viewing Declined Transaction (App)

To view declined transactions in the phone app, the user should click on the notification bell in the upper right corner and look for notifications about a declined transaction.


Chat: Chat into support via their Divvy accounts

For assistance: E-mail: spendsupport@hq.bill.com

See Also

AYSO is always here to help with your region's finances. You can either Email us at finance@ayso.org or Schedule a Meeting with our team for one on one support. See the Support page for other ways of getting help. Can't find a topic? Send us your needs or suggestions at support@ayso.org.