Missing Live Scan Certification

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The CA Mandated Fingerprinting certification only applies to volunteers from California.

Thank you for completing your Live Scan application!

Please allow up to two weeks for results to come back to the AYSO Office. If it has been longer than two weeks, please email us at cvpa@ayso.org. The AYSO Safe Haven team will be happy to assist you in getting your certification updated accordingly.

The following are reasons why your certification might not have automatically uploaded:

  • You did not use your full name on Sports Connect as you did on your Live Scan application.
  • Your application got rejected due to low fingerprint quality. This means you will have to re-do your fingerprints; you will be notified by the AYSO Office if so.
  • You received a “delay” result. This is nothing to be concerned about. The applications are manually worked on, therefore, the delay result is basically saying “we’ll get to you soon”.

If any assistance is needed, please reach out to the AYSO Membership Support Team at cvpa@ayso.org.