Troubleshooting AYSOU Error Message

From AYSO Wiki
Troubleshooting AYSOU Error Message.png

Please read the following instructions if you are trying to access AYSOU and receive the error message on the left.

If you are unable to see the AYSOU button, please visit the following: Troubleshooting AYSOU Button Not Showing

If neither of the instructions have helped, contact us at support@ayso.org.

1. Log on to your Sports Connect account through the Region’s website that you are volunteering for.

2. Click on the 'Volunteer' tab and click on the pencil icon ✎ to see the 'Details' page.

Click on Volunteer tab.jpg

Notice the missing AYSO admin ID under the volunteer’s name. This is a hint as to why you are receiving this error message.

Troubleshooting AYSO Error Message.png

3. On the 'Details' page, click and save all waivers. After, click 'Save'.

Troubleshooting AYSOU Error Message 5.png

4. Log out of your account, then log back in.

5. Click on the 'Volunteer' tab, view next to your name, and click the 'AYSOU' button.

Troubleshooting AYSOU Missing Admin ID (new image).png

If you are still experiencing issues accessing AYSOU, please contact us at support@ayso.org.
Stack Club Support is here to help. Email them at aysosupport@stacksports.com or call 866-672-1067. See the Support page for other ways of getting help. Can't find a topic? Send us your needs or suggestions at support@ayso.org.
Cookies help us deliver our services. By using our services, you agree to our use of cookies.