Difference between revisions of "Accept Invite to Create a Secondary Account"

Revision as of 23:45, 13 December 2022

Please note that ONLY the PRIMARY USER do the following actions:

Invite an additional user to their account
Cancel an invitation to the additional user
Resend an invite to the additional user

1. In order to do any of the actions above, as a PRIMARY USER, first log in to your region on Sports Connect.

2. Then, click on 'Edit Account Info' Settings (⚙) on the right-hand side.

3. After clicking on Settings (⚙), it will take you to the 'Edit Account Info' page. The option to add an additional account holder will be at the bottom of the page in blue. Click it.

4. After clicking on 'Add Additional Account Holder', the form below will show. Please double-check the correct information is added prior to inviting. You will have the option to change the Relationship to Player as you wish.

5. As the primary user, please ensure the person you are adding as an additional user checks their email after being invited. We recommend to check their spam inbox as well. The sender will be addressed as postmaster@bluesombrero.com.

6. As the secondary account user, click on 'Accept Invite'.

7. As the secondary account user, you will be asked to create your own Username and Password to access the account, while linked as an additional user. This will allow multiple users to volunteer while linked to one family account but still have separate log-ins.

IMPORTANT to note:

If you do not receive the email invite, make sure to check your spam/junk email folder.

If you have already registered as a volunteer, once you create your username/password, the AYSOU button will appear when you click on the Volunteer Tab. For more troubleshooting Secondary Account Holder AYSOU Access.

If you have any issues, please don't hesitate to contact Sports Connect support at aysosupport@stacksports.com or by phone at 866-672-1067.

@@ Line 1: / Line 1: @@
-.     Only the Primary user can re-send an invite to the additional user, cancel the invitation to the additional user, or invite an additional user at any time by going to account settings>>edit account info on the top right corner of the My Account screen.
+Please note that '''ONLY the PRIMARY USER''' do the following actions:
-[[File:Accept-invite-create-secondary-acct-1.png|frameless|600x600px]]
+* Invite an additional user to their account
+* Cancel an invitation to the additional user
+* Resend an invite to the additional user
+.     In order to do any of the actions above, as a PRIMARY USER, first log in to your region on Sports Connect.
+. Then, click on 'Edit Account Info' Settings (⚙) on the right-hand side.
-.     Under the Account Holder Settings page, scroll to the bottom of the page and click on “Add Additional Account Holder”, and fill in the fields then click on “Invite Account Holder and Continue”.
+[[File:Accept Invite to Create a Secondary Account.png|alt=|frameless|1206x1206px]]
-[[File:Accept-invite-create-secondary-acct-2.png|frameless|600x600px]]
+. After clicking on Settings (⚙), it will take you to the 'Edit Account Info' page. The option to add an additional account holder will be at the bottom of the page in blue. Click it.
+[[File:How to Invite Secondary Account Holder.png|center|frameless|600x600px]]
-.     If the primary user adds you as an additional user to be linked to a family account, then you the additional user will receive an email where you can accept the invite.
+. After clicking on 'Add Additional Account Holder', the form below will show. Please double-check the correct information is added prior to inviting. You will have the option to change the Relationship to Player as you wish.
+[[File:Accept-invite-create-secondary-acct-2.png|alt=|center|frameless|720x720px]]
-[[File:Accept-invite-create-secondary-acct-3.png|frameless|600x600px]]
-.     Click on the “Accept Invite” button.
+. As the primary user, please ensure the person you are adding as an additional user checks their email after being invited. We recommend to check their ''spam inbox'' as well. The sender will be addressed as '''postmaster@bluesombrero.com'''.
+[[File:Accept-invite-create-secondary-acct-3.png|alt=|center|frameless|705x705px]]
-[[File:Accept-invite-create-secondary-acct-4.png|frameless|600x600px]]
-.     You will then be prompted to create your own Username and Password to access the account, while linked as an additional user. This will allow multiple users to volunteer while linked to one family account but still have separate log-ins.
+.   As the secondary account user, click on 'Accept Invite'.
+[[File:Secondary Account Invitation.png|alt=|center|frameless|598x598px]]
-Note: If you do not receive the email invite, make sure to check your spam/junk email folder.
+. As the secondary account user, you will be asked to create your own Username and Password to access the account, while '''linked as an additional user'''. This will allow multiple users to volunteer while linked to one family account but still have separate log-ins.
+'''IMPORTANT to note:'''
-Important: If you have already registered as a volunteer then once you create your username/password then the AYSOU button will appear when you click on the Volunteer Tab. For more troubleshooting [[Secondary Account Holder Access to AYSOU|Secondary Account Holder AYSOU Access]].
+* If you do not receive the email invite, make sure to check your spam/junk email folder.
+* If you have already registered as a volunteer, once you create your username/password, the '''AYSOU button''' will appear when you click on the Volunteer Tab. For more troubleshooting [[Secondary Account Holder Access to AYSOU|Secondary Account Holder AYSOU Access]].
-If you have any issues, don't hesitate to contact Sports Connect support at [Mailto:aysosupport@stacksports.com aysosupport@stacksports.com] or by phone at 866-672-1067.
+If you have any issues, please don't hesitate to contact Sports Connect support at [Mailto:aysosupport@stacksports.com aysosupport@stacksports.com] or by phone at 866-672-1067.
 [[Category:Sports Connect]]