Add AED certificate in AYSOU
Upload your AED certificate through Skills Passport. Administrators review the submitted certificate and approve or reject the evidence.
Watch the videos
Choose a video below, or follow the written instructions in this guide.
Learners — Watch how to upload or update AED evidence
Administrators — Watch how to review AED evidence
Learner instructions
Have your AED certificate ready as a JPG, PNG, PDF, or HEIC file, up to 4MB per file.
For help signing in see Access to AYSOU
1 Open Skills Passport
Log in using your learner profile. Select Skills Passport from the left menu, then select Upload Evidence in the upper-right corner.
Skills Passport and the Upload Evidence button.
2 Select AED Certification
Open the Evidence Type dropdown and select AED Certification. You can also search for AED.
Select AED Certification as the evidence type.
3 Enter the certificate details
Complete Evidence Name, Provider, and Completion Date. These fields are required. The completion date must match your certificate. You may also enter an Expiry Date and Notes. For Evidence Name, use a name such as Red Cross AED 2026.
Enter the required certificate details and optional expiry date and notes.
4 Attach and submit your certificate
Under Proof of Evidence, drag the certificate into the box or select click to upload. Check your information and attached file, then select Submit Evidence.
Attach your certificate under Proof of Evidence, then select Submit Evidence.
5 Check your submission status
Return to Skills Passport and find your certificate in the Evidence table.
Pending — Your certificate is waiting for administrator review. All new uploads begin here. While Pending, use its three-dot menu to edit details or upload a different file.
Active — Your certificate has been approved. No further submission action is needed.
Rejected — Your certificate was not approved. Correct the issue and upload it again. Rejected evidence cannot be edited or changed.
The Evidence table displays each submission’s status.
Administrator instructions
Administrators review evidence submitted by learners. Administrators cannot upload PDFs on behalf of learners. Learners must submit their own certificates.
Switch to your administrator account
- Log in to AYSOU. If LMS LEVEL shows Learner, click Switch beneath it in the left sidebar
- In the Switch Accounts window, find your administrator account, such as Region Admin, and click SWITCH beside it.
- Once you are in your administrator account follow the steps below
1 Open the Evidence Status Report
Log in using your administrator profile. In the top menu, select Reports, then Evidence Status Report.
Open Evidence Status Report from the Reports menu.
2 Find the pending submission
The report opens filtered to Pending evidence. The learners displayed depend on your administrator level and organizational scope. Use Filters in the upper-left corner to change the displayed results. Select Review beside the submission you want to check.
Use Filters to adjust results and Review to open a submission.
3 Check the certificate
On Review Evidence, inspect Evidence Details. Under Proof of Evidence, select the download arrow to open the certificate in a new tab. Compare the learner’s name, certification type, provider, and completion date with the submitted details. Check that the certificate is readable and has not expired.
Download the certificate and compare it with Evidence Details.
4 Correct details when appropriate
If the learner made a typo or entered details that do not match a valid certificate, select Edit beside Evidence Details, correct the information, and select Save. Changes are recorded in the Audit Log tab.
Do not change details to make an expired or invalid certificate appear acceptable. Reject evidence that is expired, unreadable, invalid, or not an AED certification.
Use the Audit Log tab to review recorded changes.
5 Approve the certificate
Confirm the certificate matches the details and save any corrections. Open Status on the left and select Active. Enter OK in the comment box; if you corrected details, also note what you changed. Select Confirm.
Select Active, add a comment, and select Confirm.
Check that the status is Active and that Approver and Approved Date are populated. Select Evidence Status Report at the top to return to the list.
An approved submission shows Active, Approver, and Approved Date.
6 Reject the certificate
Open Status on the left and select Rejected. Enter a clear reason in the comment box explaining what needs to be corrected, then select Confirm.
Select Rejected from the Status menu.
Enter a clear rejection reason and select Confirm.
Rejected evidence cannot be edited or changed. The learner must upload the certificate again.
Need help? Contact support@ayso.org.
