Appealing Background Check Results

AYSO does not entertain appeals or exceptions to policy to ensure fairness and non-discriminatory practice. While we cannot approve your application to volunteer at this time, your children are welcome to play in our programs, and we hope that you will enjoy watching them play.

Background check results are determined by both Sterling background check and live scans (CA and FL volunteers).

If your case has been dismissed or expunged, please provide appropriate court documents for the Risk Manager at AYSO to review for reconsideration. Please keep in mind that this does not guarantee you will be eligible to volunteer with AYSO.

If you were send an Adverse Action letter by Sterling, you will need to appeal with Sterling Volunteers. Please contact Sterling directly to appeal.

Email: theadvocates@sterlingvolunteers.com

Phone: 855-326-1860 Option 3

The following link will give you more information on our policy: Policy – Criminal Background Checks – AYSO Volunteer Resources (aysovolunteers.org)

If you strongly believe your case should be reconsidered, please email a letter to cvpa@ayso.org. Please note that it is not guaranteed your case will be appealed.